Kerakoll Prestocem ECO Ultra-rapid Setting Mortar 25 kg and 5 kg — Thixotropic, for railings, frames and electrical boxes
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- Free Shipping +€90
- Returns/Refunds
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Shipping and returns
📦 Shipping and Returns Policy
🚚 Shipping
Free shipping based on destination and minimum order
- Spain (Peninsula): Free shipping on orders over €90
- Portugal: Free shipping on orders over €300
- Balearic Islands: Free shipping on orders over €500
- Europe (enabled countries): Free shipping on orders over €1000
Order processing
- Orders placed before 12:00h are processed on the same business day. Orders placed after this time will be processed on the next business day.
- Payments made by bank transfer will be processed once the amount has been received.
- The use of bank transfer is not recommended for urgent orders.
- All orders include a tracking number, which will be sent by email.
- Carriers: SEUR, CTT, UPS, Transaher or other logistics operators depending on availability and type of shipment.
Orders over 20 kg may be shipped palletized by specialized logistics companies.
Shipping methods
- Express Shipping: 24/48 business hours
- Fast Shipping: 24/72 business hours
- Economy Shipping: 48/78 business hours
- Pallet Shipping: 48/72 business hours (curbside delivery)
🕒 Deliveries are made from Monday to Friday, until 8:00 p.m., excluding weekends and holidays.
Delivery times and shipping agencies
The delivery times indicated on StockPinturas.com are merely indicative and do not constitute a contractual commitment, as they depend on the operation of external transport companies and circumstances beyond the control of StockPinturas.com, such as logistical incidents, route saturation, adverse weather conditions, or other force majeure causes.
For palletized shipments with curbside delivery, the usual delivery time is 48 to 72 business hours, provided the order has been correctly confirmed, prepared, and dispatched.
StockPinturas.com reserves the right to select the most appropriate transport agency based on the weight, volume, destination, and nature of the order, and may use different logistics operators without any modification to the sales conditions.
Possible delays attributable to the transport company will not give rise to compensation, order cancellation, or refund of shipping costs, provided the merchandise has been correctly dispatched from our facilities.
Delivery attempts
- In case of the recipient's absence, a second delivery attempt will be made.
- After two failed attempts, the merchandise may be deposited at the corresponding transport company's branch.
- If the order cannot be delivered due to reasons attributable to the recipient and is returned to the origin, shipping costs will not be refundable.
- If a new shipment is requested, the customer must pay the transport costs again.
📌 Some bulky or special products may be excluded from free shipping. In case of doubt, it is recommended to request a quote in advance.
Free shipping conditions
Free shipping applies only to standard products within the peninsula that do not require special transportation.
Some heavy, bulky, or palletized products (such as mortars, single-layer paints, large buckets, etc.) may not be subject to the free shipping promotion, even if the order exceeds the established minimum amount.
In these cases, transport costs will be calculated individually based on weight, volume, and destination, and will be communicated to the customer before shipment.
StockPinturas reserves the right to cancel the order and issue a refund if the customer does not accept the special transport conditions.
🔄 Returns
Return period
15 calendar days from receipt of the order.
Return costs
Will be borne by the customer, except in the following cases:
- Defective product
- Incorrect order
Return conditions
- Products unused, in perfect condition and with their original packaging.
- Manipulated, used or incomplete products will not be accepted.
- Returns of products on clearance or refurbished are not allowed.
Return procedure
- Send an email to info@stockpinturas.com
- Subject: Return (#order number)
- Indicate the reason for the return
- Include the order number
- Attach images in case of defective product
- Once the return is approved, the corresponding exchange or refund will be processed
💰 Refunds
Refund period
Up to 14 calendar days from receipt of the returned product.
Refund amount
- The total purchase amount (product and shipping costs) will be refunded only when the return is not voluntary.
- For voluntary returns, shipping costs will not be refunded.
Refund conditions
- The product must be in perfect condition.
- It is not mandatory to keep the original packaging, although its absence may imply a depreciation of the amount to be refunded.
❓ Frequently Asked Questions
How long will my order take?
The customer will receive a tracking link by email. The delivery time will depend on the selected shipping method, product availability, and correct payment confirmation. Most orders are prepared and dispatched on the same business day if placed before 13:00h.
About the product
Receive the railing and resume work in minutes
Kerakoll Prestocem ECO is an eco-friendly thixotropic mineral mortar with ultra-fast setting and hardening, specifically formulated for high-strength fixings. It is not a surface repair mortar: it is the product used for receiving and anchoring elements — railings, frames, brackets, corrugated pipes, electrical boxes — when you cannot wait hours for it to harden.
THIXOTROPIC: NON-SAGGING: this is what allows an element to be received vertically or overhead without the mortar falling out of the hole while setting. A conventional mortar would require shoring.
Why choose Prestocem ECO
- ✓ Ultra-fast setting: express commissioning, without immobilizing the work area.
- ✓ High mechanical strength for light structural anchors and fixings.
- ✓ Water and frost resistant, making it suitable for exposed outdoor fixings.
- ✓ Thixotropic: remains in the void in vertical applications without the need for formwork.
- ✓ Eco-friendly and formulated for GreenBuilding.
- ✓ Two formats: 25 kg bag for construction sites and 5 kg box for occasional jobs.
Technical data sheet
| Type | Eco-friendly thixotropic mineral mortar |
| Setting | Ultra-fast |
| Environmental resistance | Superior to water and frost |
| Consistency | Thixotropic, non-sagging in vertical applications |
| Use | Interior and exterior, depending on site conditions |
| Yield | Approx. 1.7 kg/dm³ |
| Packaging | 25 kg bags and 5 kg box |
| Shelf life | Approx. 6 months in original sealed container |
How much material do you need?
kg = void volume (dm³ or liters) × 1.7
Example: a 10 × 10 × 15 cm void is equivalent to 1.5 dm³ and requires about 2.6 kg of product.
Where it is used
Metalwork and carpentry: receiving railings, frames, brackets, and latches.
Installations: anchoring corrugated pipes and electrical boxes.
General: any occasional job requiring quick commissioning.
How to apply it
- Check that the substrate is clean, firm, and free of dust or grease.
- Add clean water according to the technical data sheet and mix until a homogeneous paste is obtained. Prepare only the amount you will apply immediately.
- Place the mortar in the void and make the fixing, checking plumbing and level before it begins to set.
- Respect the setting times before subjecting the element to load.
Which Kerakoll mortar do you need?
Repairing deteriorated reinforced concrete? — Geolite 10 (10 min) or Geolite 40 (40 min), both R4 class.
Plastering the facade? — Monocapa Poli WR, water-repellent fine-grain CSIII class.
Installing ceramic or porcelain tile? — H40 Gel-Adhesivo or Nanoflex Sin Límites.
Waterproofing a roof? — Bioscud BT, flameless and over old asphalt felt.
