Kerakoll Poli WR Single-coat Water-repellent 20 kg — Fine-grained white, class CSIII, for absorbent facades
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Shipping and returns
📦 Shipping and Returns Policy
🚚 Shipping
Free shipping based on destination and minimum order
- Spain (Peninsula): Free shipping on orders over €90
- Portugal: Free shipping on orders over €300
- Balearic Islands: Free shipping on orders over €500
- Europe (enabled countries): Free shipping on orders over €1000
Order processing
- Orders placed before 12:00h are processed on the same business day. Orders placed after this time will be processed on the next business day.
- Payments made by bank transfer will be processed once the amount has been received.
- The use of bank transfer is not recommended for urgent orders.
- All orders include a tracking number, which will be sent by email.
- Carriers: SEUR, CTT, UPS, Transaher or other logistics operators depending on availability and type of shipment.
Orders over 20 kg may be shipped palletized by specialized logistics companies.
Shipping methods
- Express Shipping: 24/48 business hours
- Fast Shipping: 24/72 business hours
- Economy Shipping: 48/78 business hours
- Pallet Shipping: 48/72 business hours (curbside delivery)
🕒 Deliveries are made from Monday to Friday, until 8:00 p.m., excluding weekends and holidays.
Delivery times and shipping agencies
The delivery times indicated on StockPinturas.com are merely indicative and do not constitute a contractual commitment, as they depend on the operation of external transport companies and circumstances beyond the control of StockPinturas.com, such as logistical incidents, route saturation, adverse weather conditions, or other force majeure causes.
For palletized shipments with curbside delivery, the usual delivery time is 48 to 72 business hours, provided the order has been correctly confirmed, prepared, and dispatched.
StockPinturas.com reserves the right to select the most appropriate transport agency based on the weight, volume, destination, and nature of the order, and may use different logistics operators without any modification to the sales conditions.
Possible delays attributable to the transport company will not give rise to compensation, order cancellation, or refund of shipping costs, provided the merchandise has been correctly dispatched from our facilities.
Delivery attempts
- In case of the recipient's absence, a second delivery attempt will be made.
- After two failed attempts, the merchandise may be deposited at the corresponding transport company's branch.
- If the order cannot be delivered due to reasons attributable to the recipient and is returned to the origin, shipping costs will not be refundable.
- If a new shipment is requested, the customer must pay the transport costs again.
📌 Some bulky or special products may be excluded from free shipping. In case of doubt, it is recommended to request a quote in advance.
Free shipping conditions
Free shipping applies only to standard products within the peninsula that do not require special transportation.
Some heavy, bulky, or palletized products (such as mortars, single-layer paints, large buckets, etc.) may not be subject to the free shipping promotion, even if the order exceeds the established minimum amount.
In these cases, transport costs will be calculated individually based on weight, volume, and destination, and will be communicated to the customer before shipment.
StockPinturas reserves the right to cancel the order and issue a refund if the customer does not accept the special transport conditions.
🔄 Returns
Return period
15 calendar days from receipt of the order.
Return costs
Will be borne by the customer, except in the following cases:
- Defective product
- Incorrect order
Return conditions
- Products unused, in perfect condition and with their original packaging.
- Manipulated, used or incomplete products will not be accepted.
- Returns of products on clearance or refurbished are not allowed.
Return procedure
- Send an email to info@stockpinturas.com
- Subject: Return (#order number)
- Indicate the reason for the return
- Include the order number
- Attach images in case of defective product
- Once the return is approved, the corresponding exchange or refund will be processed
💰 Refunds
Refund period
Up to 14 calendar days from receipt of the returned product.
Refund amount
- The total purchase amount (product and shipping costs) will be refunded only when the return is not voluntary.
- For voluntary returns, shipping costs will not be refunded.
Refund conditions
- The product must be in perfect condition.
- It is not mandatory to keep the original packaging, although its absence may imply a depreciation of the amount to be refunded.
❓ Frequently Asked Questions
How long will my order take?
The customer will receive a tracking link by email. The delivery time will depend on the selected shipping method, product availability, and correct payment confirmation. Most orders are prepared and dispatched on the same business day if placed before 13:00h.
About the product
White facade that doesn't get dirty after the first winter
Kerakoll Poli WR is a fiber-reinforced mortar for fine-grain water-repellent renders, specially formulated for absorbent substrates. Its calcium hydroxide base allows the wall to breathe, and its certified WC2 water-repellent nature prevents rainwater from penetrating by capillarity. The result on a white facade is what matters: much less environmental dirt effect over time.
WATER-REPELLENT AND BREATHABLE AT THE SAME TIME: it's not a contradiction. It blocks liquid water coming from outside but allows water vapor to escape from inside the wall. An impermeable plastic coating would do the opposite and cause detachment.
Why choose Poli WR
- ✓ Fiber-reinforced mortar: greater dimensional stability and less risk of shrinkage cracking.
- ✓ Calcium hydroxide base: allows the wall to breathe and facilitates workability on site.
- ✓ Specific for white facade finishes, with reduced environmental dirt effect.
- ✓ CSIII class: adequate mechanical resistance for more durable renders.
- ✓ Impermeable to weather water, with certified WC2 capillary absorption.
- ✓ Fine grain: smooth and regular finish without the need for an additional smoothing layer.
Technical specifications
| Type | Fiber-reinforced mortar for fine-grain water-repellent render |
| Class | CSIII |
| Capillary absorption | WC2 (certified) |
| Composition | Fiber-reinforced mortar with calcium hydroxide base |
| Color | White |
| Application | Interior and exterior |
| Yield | Approx. 13 kg/m² per cm of thickness |
| Packaging | 20 kg bags |
| Storage | Approx. 12 months in original sealed container and dry place |
How many bags do you need
kg = surface area (m²) × thickness (cm) × 13
Example: a 60 m² facade with 1.5 cm thickness requires approximately 1,170 kg, i.e., 59 bags of 20 kg.
Where it is used
Fine water-repellent renders on absorbent substrates: facades and exterior walls, interior walls and surfaces where a fine and stable finish is required, and jobs where a white finish with less dirt marking is sought.
What facade system do you need?
ETICS / exterior insulation system? — Kerakover Kompact, fiber-reinforced anti-algae and self-cleaning finish.
Restoration with natural lime? — Biocalce Revoco Fino and Biocalce Pintura.
Is there deteriorated concrete to repair first? — Geolite 10 or Geolite 40, class R4.
Waterproofing the roof? — Bioscud BT, flame-free and over old asphalt felt.
