Kerakoll Fuga-Soap 1 l — Detergente para eliminar velos de Fugalite y mantenimiento de superficies
Couldn't load pickup availability
- Free Shipping +€90
- Returns/Refunds
- 24/7 Help Center
Shipping and returns
📦 Shipping and Returns Policy
🚚 Shipping
Free shipping based on destination and minimum order
- Spain (Peninsula): Free shipping on orders over €90
- Portugal: Free shipping on orders over €300
- Balearic Islands: Free shipping on orders over €500
- Europe (enabled countries): Free shipping on orders over €1000
Order processing
- Orders placed before 12:00h are processed on the same business day. Orders placed after this time will be processed on the next business day.
- Payments made by bank transfer will be processed once the amount has been received.
- The use of bank transfer is not recommended for urgent orders.
- All orders include a tracking number, which will be sent by email.
- Carriers: SEUR, CTT, UPS, Transaher or other logistics operators depending on availability and type of shipment.
Orders over 20 kg may be shipped palletized by specialized logistics companies.
Shipping methods
- Express Shipping: 24/48 business hours
- Fast Shipping: 24/72 business hours
- Economy Shipping: 48/78 business hours
- Pallet Shipping: 48/72 business hours (curbside delivery)
🕒 Deliveries are made from Monday to Friday, until 8:00 p.m., excluding weekends and holidays.
Delivery times and shipping agencies
The delivery times indicated on StockPinturas.com are merely indicative and do not constitute a contractual commitment, as they depend on the operation of external transport companies and circumstances beyond the control of StockPinturas.com, such as logistical incidents, route saturation, adverse weather conditions, or other force majeure causes.
For palletized shipments with curbside delivery, the usual delivery time is 48 to 72 business hours, provided the order has been correctly confirmed, prepared, and dispatched.
StockPinturas.com reserves the right to select the most appropriate transport agency based on the weight, volume, destination, and nature of the order, and may use different logistics operators without any modification to the sales conditions.
Possible delays attributable to the transport company will not give rise to compensation, order cancellation, or refund of shipping costs, provided the merchandise has been correctly dispatched from our facilities.
Delivery attempts
- In case of the recipient's absence, a second delivery attempt will be made.
- After two failed attempts, the merchandise may be deposited at the corresponding transport company's branch.
- If the order cannot be delivered due to reasons attributable to the recipient and is returned to the origin, shipping costs will not be refundable.
- If a new shipment is requested, the customer must pay the transport costs again.
📌 Some bulky or special products may be excluded from free shipping. In case of doubt, it is recommended to request a quote in advance.
Free shipping conditions
Free shipping applies only to standard products within the peninsula that do not require special transportation.
Some heavy, bulky, or palletized products (such as mortars, single-layer paints, large buckets, etc.) may not be subject to the free shipping promotion, even if the order exceeds the established minimum amount.
In these cases, transport costs will be calculated individually based on weight, volume, and destination, and will be communicated to the customer before shipment.
StockPinturas reserves the right to cancel the order and issue a refund if the customer does not accept the special transport conditions.
🔄 Returns
Return period
15 calendar days from receipt of the order.
Return costs
Will be borne by the customer, except in the following cases:
- Defective product
- Incorrect order
Return conditions
- Products unused, in perfect condition and with their original packaging.
- Manipulated, used or incomplete products will not be accepted.
- Returns of products on clearance or refurbished are not allowed.
Return procedure
- Send an email to info@stockpinturas.com
- Subject: Return (#order number)
- Indicate the reason for the return
- Include the order number
- Attach images in case of defective product
- Once the return is approved, the corresponding exchange or refund will be processed
💰 Refunds
Refund period
Up to 14 calendar days from receipt of the returned product.
Refund amount
- The total purchase amount (product and shipping costs) will be refunded only when the return is not voluntary.
- For voluntary returns, shipping costs will not be refunded.
Refund conditions
- The product must be in perfect condition.
- It is not mandatory to keep the original packaging, although its absence may imply a depreciation of the amount to be refunded.
❓ Frequently Asked Questions
How long will my order take?
The customer will receive a tracking link by email. The delivery time will depend on the selected shipping method, product availability, and correct payment confirmation. Most orders are prepared and dispatched on the same business day if placed before 13:00h.
About the product
Adiós a las sombras de Fugalite
Kerakoll Fuga-Soap es un detergente para la limpieza de velos de Fugalite. Desarrolla una acción detergente específica tanto en la limpieza después de la colocación como en el mantenimiento habitual de las superficies. Elimina las sombras de Fugalite Color y Fugalite Invisibile de baldosas cerámicas, gres porcelánico, mosaico vítreo, mármoles y piedras naturales, en suelos y paredes.
USA AGUA CALIENTE: diluye Fuga-Soap en agua caliente, de 1:1 a 1:3 según la suciedad, y deja actuar entre 10 y 30 minutos según la cantidad de velo, el tiempo transcurrido desde la colocación y la absorción del material.
Por qué elegir Fuga-Soap
- ✓ Específico para velos de Fugalite Color e Invisibile.
- ✓ Después de colocar y en el mantenimiento: un solo producto para las dos fases.
- ✓ Materiales compactos y porosos: cerámica, porcelánico, mosaico vítreo, mármol y piedra natural.
- ✓ Rinde mucho: ≈ 20–40 m² por litro según dilución.
Ficha técnica
| Tipo | Detergente para velos de Fugalite |
| Aspecto | Líquido amarillento |
| pH | ≈ 12,5 |
| Dilución en agua | De 1:1 a 1:3 (agua caliente) |
| Tiempo de actuación | 10 a 30 min |
| Rendimiento | ≈ 20 m²/l (1:1) · ≈ 40 m²/l (1:3) |
| Envase | Botella de 1 l |
| Conservación | ≈ 24 meses en envase original intacto; proteger de heladas, sol directo y calor |
Cuánto material necesitas
m² que limpias = litros × 20 (dilución 1:1) o × 40 (dilución 1:3)
Ejemplo: una botella de 1 l limpia unos 20 m² con suciedad intensa (1:1) o unos 40 m² con suciedad ligera (1:3).
Dónde se usa
Eliminación de sombras y velos de Fugalite Color y Fugalite Invisibile tras el rejuntado, y mantenimiento habitual de suelos y paredes de baldosa cerámica, gres porcelánico, mosaico vítreo, mármoles y piedras naturales.
Cómo se aplica
- Diluye Fuga-Soap en agua caliente, de 1:1 a 1:3 según el tipo de suciedad.
- Extiende la solución sobre la superficie con el velo o la sombra de Fugalite.
- Deja actuar de 10 a 30 minutos según la cantidad de velo, el tiempo desde la colocación y la absorción del material.
- Frota, retira la suciedad disuelta y aclara con agua limpia.
- No dejes el envase abierto, ni siquiera durante el uso.
¿Qué producto Kerakoll necesitas?
¿Restos o manchas endurecidas de Fugalite? — Fuga-Shock.
¿Agua de limpieza durante el rejuntado con Fugalite? — Fuga-Wash, aditivo para el agua de limpieza del rejuntado con Fugalite.
¿Rejuntar mosaico de vidrio? — Fugalite Invisibile.
¿Junta de resina de color? — Fugalite Color.
Documentación oficial Kerakoll
↓ Ficha técnica (PDF oficial Kerakoll)
