Kerakoll Biocalce Murosano 25 kg — Mortero de cal NHL 3.5 clase M5 para retacar, reconstruir y nivelar muros
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Shipping and returns
📦 Shipping and Returns Policy
🚚 Shipping
Free shipping based on destination and minimum order
- Spain (Peninsula): Free shipping on orders over €90
- Portugal: Free shipping on orders over €300
- Balearic Islands: Free shipping on orders over €500
- Europe (enabled countries): Free shipping on orders over €1000
Order processing
- Orders placed before 12:00h are processed on the same business day. Orders placed after this time will be processed on the next business day.
- Payments made by bank transfer will be processed once the amount has been received.
- The use of bank transfer is not recommended for urgent orders.
- All orders include a tracking number, which will be sent by email.
- Carriers: SEUR, CTT, UPS, Transaher or other logistics operators depending on availability and type of shipment.
Orders over 20 kg may be shipped palletized by specialized logistics companies.
Shipping methods
- Express Shipping: 24/48 business hours
- Fast Shipping: 24/72 business hours
- Economy Shipping: 48/78 business hours
- Pallet Shipping: 48/72 business hours (curbside delivery)
🕒 Deliveries are made from Monday to Friday, until 8:00 p.m., excluding weekends and holidays.
Delivery times and shipping agencies
The delivery times indicated on StockPinturas.com are merely indicative and do not constitute a contractual commitment, as they depend on the operation of external transport companies and circumstances beyond the control of StockPinturas.com, such as logistical incidents, route saturation, adverse weather conditions, or other force majeure causes.
For palletized shipments with curbside delivery, the usual delivery time is 48 to 72 business hours, provided the order has been correctly confirmed, prepared, and dispatched.
StockPinturas.com reserves the right to select the most appropriate transport agency based on the weight, volume, destination, and nature of the order, and may use different logistics operators without any modification to the sales conditions.
Possible delays attributable to the transport company will not give rise to compensation, order cancellation, or refund of shipping costs, provided the merchandise has been correctly dispatched from our facilities.
Delivery attempts
- In case of the recipient's absence, a second delivery attempt will be made.
- After two failed attempts, the merchandise may be deposited at the corresponding transport company's branch.
- If the order cannot be delivered due to reasons attributable to the recipient and is returned to the origin, shipping costs will not be refundable.
- If a new shipment is requested, the customer must pay the transport costs again.
📌 Some bulky or special products may be excluded from free shipping. In case of doubt, it is recommended to request a quote in advance.
Free shipping conditions
Free shipping applies only to standard products within the peninsula that do not require special transportation.
Some heavy, bulky, or palletized products (such as mortars, single-layer paints, large buckets, etc.) may not be subject to the free shipping promotion, even if the order exceeds the established minimum amount.
In these cases, transport costs will be calculated individually based on weight, volume, and destination, and will be communicated to the customer before shipment.
StockPinturas reserves the right to cancel the order and issue a refund if the customer does not accept the special transport conditions.
🔄 Returns
Return period
15 calendar days from receipt of the order.
Return costs
Will be borne by the customer, except in the following cases:
- Defective product
- Incorrect order
Return conditions
- Products unused, in perfect condition and with their original packaging.
- Manipulated, used or incomplete products will not be accepted.
- Returns of products on clearance or refurbished are not allowed.
Return procedure
- Send an email to info@stockpinturas.com
- Subject: Return (#order number)
- Indicate the reason for the return
- Include the order number
- Attach images in case of defective product
- Once the return is approved, the corresponding exchange or refund will be processed
💰 Refunds
Refund period
Up to 14 calendar days from receipt of the returned product.
Refund amount
- The total purchase amount (product and shipping costs) will be refunded only when the return is not voluntary.
- For voluntary returns, shipping costs will not be refunded.
Refund conditions
- The product must be in perfect condition.
- It is not mandatory to keep the original packaging, although its absence may imply a depreciation of the amount to be refunded.
❓ Frequently Asked Questions
How long will my order take?
The customer will receive a tracking link by email. The delivery time will depend on the selected shipping method, product availability, and correct payment confirmation. Most orders are prepared and dispatched on the same business day if placed before 13:00h.
About the product
El mortero de cal para reconstruir y nivelar el muro
Kerakoll Biocalce Murosano es un mortero universal de cal natural NHL 3.5 con clase de resistencia a compresión M5 conforme a la EN 998-2, específico para la construcción, la recuperación, el retacado y la nivelación de muros. Sirve para realizar capas base de anclaje y de nivelación, levantar y reconstruir fábricas como mortero de albañilería y llagueado, recibir instalaciones y tapar rozas. Uniformiza la planicidad y la absorción del muro antes de los enfoscados Biocalce, con la naturalidad y transpirabilidad de la cal.
ES LA BASE, NO EL ENFOSCADO DESHUMIDIFICANTE: en muros con humedad capilar Biocalce Murosano se usa para reconstruir partes faltantes y retacar la fábrica; el enfoscado deshumidificante que va encima es Biocalce Muroseco. No lo apliques sobre superficies con incrustaciones salinas.
Por qué elegir Biocalce Murosano
- ✓ Clase M5 (EN 998-2): mortero de albañilería tipo G, apto para levantar y reconstruir fábricas.
- ✓ Uniformiza planicidad y absorción del muro antes del enfoscado.
- ✓ Elevada capacidad de anclaje: adherencia ≥ 0,5 N/mm² sobre ladrillo.
- ✓ Altamente transpirable y con la naturalidad de la roca mineral.
- ✓ Natural y eco-compatible: a base de cal NHL 3.5.
- ✓ Manual o a máquina: con paleta o proyectado con revocadora en una pasada.
Ficha técnica
| Tipo | Mortero universal de cal natural NHL 3.5 |
| Clasificación | Tipo G, clase M5 (EN 998-2) |
| Difusión al vapor µ | 15/35 (EN 1745) |
| Conductividad térmica λ | 0,67–0,83 W/(m·K) |
| Absorción capilar | 0,8 kg/m²·min0,5 (EN 1015-18) |
| Adherencia sobre ladrillo | ≥ 0,5 N/mm² (EN 1015-12) |
| Reacción al fuego | Clase A1 |
| Agua de amasado | ≈ 4,5 l por saco de 25 kg |
| Espesor mínimo | ≈ 5 mm |
| Rendimiento | ≈ 17 kg/m² por cm de espesor |
| Envase | Saco de 25 kg |
| Conservación | ≈ 12 meses |
Cuánto material necesitas
kg = superficie (m²) × espesor (cm) × 17
Ejemplo: una capa de nivelación de 1 cm en 5 m² requiere unos 85 kg, es decir, 4 sacos de 25 kg.
Dónde se usa
Muros portantes y de cerramiento de ladrillo, piedra, muros mixtos y tufo volcánico, en interior y exterior: capas base de anclaje y nivelación, retacado, reconstrucción de partes faltantes, levantado de fábricas y llagueado, recibido de instalaciones y tapado de rozas. En enfoscados de regularización sobre muros mixtos, Kerakoll recomienda insertar malla galvanizada o sintética antiálcalis.
Cómo se aplica
- El soporte debe estar limpio y cohesionado, sin partes friables, polvo, moho, pintura vieja ni incrustaciones salinas. En muros con remonte capilar, arena o hidroarena.
- Moja el soporte antes de aplicar.
- En hormigonera, vierte primero ≈ 4,5 l de agua por saco y añade todo el polvo; espera 1–2 minutos y mezcla 3–4 minutos más hasta obtener una masa homogénea, sin añadir más agua.
- Aplica con paleta como un mortero tradicional o proyecta con revocadora en una única pasada.
- No añadas cemento: comprometería la naturaleza del producto.
- Protege del sol directo y del viento y humedece durante las primeras 24 horas.
¿Qué producto Kerakoll necesitas?
¿El muro tiene humedad por capilaridad? — Kerakoll Biocalce Muroseco, enfoscado deshumidificante que va encima.
¿Muro sano que hay que enfoscar? — Kerakoll Biocalce Enfoscado.
¿Acabado fino transpirable? — Kerakoll Biocalce Revoco Fino.
¿Pintura final que deje respirar? — Kerakoll Biocalce Pintura.
Documentación oficial
