Dos-Mar Decapante Gel
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- Free Shipping +€90
- Returns/Refunds
- 24/7 Help Center
Shipping and returns
📦 Shipping and Returns Policy
🚚 Shipping
Free shipping based on destination and minimum order
- Spain (Peninsula): Free shipping on orders over €90
- Portugal: Free shipping on orders over €300
- Balearic Islands: Free shipping on orders over €500
- Europe (enabled countries): Free shipping on orders over €1000
Order processing
- Orders placed before 12:00h are processed on the same business day. Orders placed after this time will be processed on the next business day.
- Payments made by bank transfer will be processed once the amount has been received.
- The use of bank transfer is not recommended for urgent orders.
- All orders include a tracking number, which will be sent by email.
- Carriers: SEUR, CTT, UPS, Transaher or other logistics operators depending on availability and type of shipment.
Orders over 20 kg may be shipped palletized by specialized logistics companies.
Shipping methods
- Express Shipping: 24/48 business hours
- Fast Shipping: 24/72 business hours
- Economy Shipping: 48/78 business hours
- Pallet Shipping: 48/72 business hours (curbside delivery)
🕒 Deliveries are made from Monday to Friday, until 8:00 p.m., excluding weekends and holidays.
Delivery times and shipping agencies
The delivery times indicated on StockPinturas.com are merely indicative and do not constitute a contractual commitment, as they depend on the operation of external transport companies and circumstances beyond the control of StockPinturas.com, such as logistical incidents, route saturation, adverse weather conditions, or other force majeure causes.
For palletized shipments with curbside delivery, the usual delivery time is 48 to 72 business hours, provided the order has been correctly confirmed, prepared, and dispatched.
StockPinturas.com reserves the right to select the most appropriate transport agency based on the weight, volume, destination, and nature of the order, and may use different logistics operators without any modification to the sales conditions.
Possible delays attributable to the transport company will not give rise to compensation, order cancellation, or refund of shipping costs, provided the merchandise has been correctly dispatched from our facilities.
Delivery attempts
- In case of the recipient's absence, a second delivery attempt will be made.
- After two failed attempts, the merchandise may be deposited at the corresponding transport company's branch.
- If the order cannot be delivered due to reasons attributable to the recipient and is returned to the origin, shipping costs will not be refundable.
- If a new shipment is requested, the customer must pay the transport costs again.
📌 Some bulky or special products may be excluded from free shipping. In case of doubt, it is recommended to request a quote in advance.
Free shipping conditions
Free shipping applies only to standard products within the peninsula that do not require special transportation.
Some heavy, bulky, or palletized products (such as mortars, single-layer paints, large buckets, etc.) may not be subject to the free shipping promotion, even if the order exceeds the established minimum amount.
In these cases, transport costs will be calculated individually based on weight, volume, and destination, and will be communicated to the customer before shipment.
StockPinturas reserves the right to cancel the order and issue a refund if the customer does not accept the special transport conditions.
🔄 Returns
Return period
15 calendar days from receipt of the order.
Return costs
Will be borne by the customer, except in the following cases:
- Defective product
- Incorrect order
Return conditions
- Products unused, in perfect condition and with their original packaging.
- Manipulated, used or incomplete products will not be accepted.
- Returns of products on clearance or refurbished are not allowed.
Return procedure
- Send an email to info@stockpinturas.com
- Subject: Return (#order number)
- Indicate the reason for the return
- Include the order number
- Attach images in case of defective product
- Once the return is approved, the corresponding exchange or refund will be processed
💰 Refunds
Refund period
Up to 14 calendar days from receipt of the returned product.
Refund amount
- The total purchase amount (product and shipping costs) will be refunded only when the return is not voluntary.
- For voluntary returns, shipping costs will not be refunded.
Refund conditions
- The product must be in perfect condition.
- It is not mandatory to keep the original packaging, although its absence may imply a depreciation of the amount to be refunded.
❓ Frequently Asked Questions
How long will my order take?
The customer will receive a tracking link by email. The delivery time will depend on the selected shipping method, product availability, and correct payment confirmation. Most orders are prepared and dispatched on the same business day if placed before 13:00h.
About the product
Description
“Professional use in industrial facilities”
Top quality paint remover, with a unique and professional finish. One of our star products at Dosmar.
DESCRIPTION:
Slightly whitish fluid, liquid that increases its viscosity and cloud point when the temperature drops below 18ºC. Before use, the product should be shaken or mixed homogeneously. Top quality paint remover with impeccable results.
COMPOSITION:
Contains a mixture of halogenated solvents (with dichloromethane), alcohols and other agents that facilitate the paint stripping effect and the cleaning of painted surfaces.
APPLICATIONS:
The product has a wide field of application in the removal of different types of paints, usually used as external coatings for metal surfaces, wood, concrete, etc. It should be applied with a roller or brush, acting for a few minutes, until the painted coating is softened, for subsequent removal. The product may attack some types of rubber, plastic… so prior testing is recommended.
The product can be applied diluted with 5% to 50% cleaning solvent for cleaning varnishing equipment, piston, diaphragm and mixing equipment due to its excellent properties in cleaning internal circuits, it does not harm mechanical components in general.
ENVIRONMENTAL EFFECTS:
The solvent content prevents it from being poured once used, and both the product and the waste generated with paint stripper residues must follow the treatment corresponding to their management as hazardous waste.
PRECAUTIONS:
“Professional use in industrial facilities”
Toxic: danger of very serious irreversible effects by inhalation, ingestion and skin contact. Harmful by inhalation, ingestion and skin contact. Possible carcinogenic effects. Narcotic, slightly irritating, may cause chemical burns to the skin. Avoid breathing its vapors and contact with skin and eyes, do not ingest. Wear appropriate clothing, gloves and eye/face protection.
WHAT IS PAINT STRIPPER?
When we are going to restore furniture or paint on a surface that has already been painted, it is necessary to clean and smooth it. To do this, we must sand the entire support or apply a treatment such as a paint stripper.
A paint stripper is a product indicated for removing layers of varnishes, paint, enamel, rust, glue… from any surface, whether wood, metal, cement, glass or tile. Its use is especially indicated when we want to remove all the paint from supports where sanding alone is not enough.
HOW DOES IT WORK?
Thanks to DOSMAR's secret formulation, we have achieved a product with a professional finish. This product is composed of two types of solvents; one that acts on the most superficial layers and another on the deepest ones.
HOW IS IT APPLIED?
To obtain the expected result, follow these steps:
1. Apply a generous and uniform layer of the product with a brush. To facilitate application and improve stripping, sand the coating to be stripped, being careful not to damage the substrate.
2. Let it act on the paint for the necessary time to soften it (3 minutes).
3. After this time, which will depend on the nature of the paint we wish to remove, it must be removed with a spatula, scraper, wire brush or other suitable instrument. For very hard or thick paint layers, it may be necessary to apply a second or third coat of paint remover.
4. Before repainting surfaces that have been treated with paint remover, it is necessary to clean them with water, turpentine or alcohol, interchangeably, to achieve perfect adhesion of the new paint.
If you have any questions, please contact us and we will be happy to help you. Our team of professionals is always at your disposal.
WHAT FOR?
- When the area to be painted has repeated or very old layers, and it is not possible to repair it with good sanding
- To remove graffiti paint from unpainted surfaces
- In the case of removing a colored paint from wood, and leaving its natural color
- Remove varnish or lacquer in poor condition from the surface
- Remove paint from a surface that should not be sanded, such as glass, steel or aluminum
- Remove incompatible paints that prevent repainting or the application of another coating
