ARDEX DPM 1C — Imprimación epoxi barrera de humedad para soportes hasta 98 % HR
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Shipping and returns
📦 Shipping and Returns Policy
🚚 Shipping
Free shipping based on destination and minimum order
- Spain (Peninsula): Free shipping on orders over €90
- Portugal: Free shipping on orders over €300
- Balearic Islands: Free shipping on orders over €500
- Europe (enabled countries): Free shipping on orders over €1000
Order processing
- Orders placed before 12:00h are processed on the same business day. Orders placed after this time will be processed on the next business day.
- Payments made by bank transfer will be processed once the amount has been received.
- The use of bank transfer is not recommended for urgent orders.
- All orders include a tracking number, which will be sent by email.
- Carriers: SEUR, CTT, UPS, Transaher or other logistics operators depending on availability and type of shipment.
Orders over 20 kg may be shipped palletized by specialized logistics companies.
Shipping methods
- Express Shipping: 24/48 business hours
- Fast Shipping: 24/72 business hours
- Economy Shipping: 48/78 business hours
- Pallet Shipping: 48/72 business hours (curbside delivery)
🕒 Deliveries are made from Monday to Friday, until 8:00 p.m., excluding weekends and holidays.
Delivery times and shipping agencies
The delivery times indicated on StockPinturas.com are merely indicative and do not constitute a contractual commitment, as they depend on the operation of external transport companies and circumstances beyond the control of StockPinturas.com, such as logistical incidents, route saturation, adverse weather conditions, or other force majeure causes.
For palletized shipments with curbside delivery, the usual delivery time is 48 to 72 business hours, provided the order has been correctly confirmed, prepared, and dispatched.
StockPinturas.com reserves the right to select the most appropriate transport agency based on the weight, volume, destination, and nature of the order, and may use different logistics operators without any modification to the sales conditions.
Possible delays attributable to the transport company will not give rise to compensation, order cancellation, or refund of shipping costs, provided the merchandise has been correctly dispatched from our facilities.
Delivery attempts
- In case of the recipient's absence, a second delivery attempt will be made.
- After two failed attempts, the merchandise may be deposited at the corresponding transport company's branch.
- If the order cannot be delivered due to reasons attributable to the recipient and is returned to the origin, shipping costs will not be refundable.
- If a new shipment is requested, the customer must pay the transport costs again.
📌 Some bulky or special products may be excluded from free shipping. In case of doubt, it is recommended to request a quote in advance.
Free shipping conditions
Free shipping applies only to standard products within the peninsula that do not require special transportation.
Some heavy, bulky, or palletized products (such as mortars, single-layer paints, large buckets, etc.) may not be subject to the free shipping promotion, even if the order exceeds the established minimum amount.
In these cases, transport costs will be calculated individually based on weight, volume, and destination, and will be communicated to the customer before shipment.
StockPinturas reserves the right to cancel the order and issue a refund if the customer does not accept the special transport conditions.
🔄 Returns
Return period
15 calendar days from receipt of the order.
Return costs
Will be borne by the customer, except in the following cases:
- Defective product
- Incorrect order
Return conditions
- Products unused, in perfect condition and with their original packaging.
- Manipulated, used or incomplete products will not be accepted.
- Returns of products on clearance or refurbished are not allowed.
Return procedure
- Send an email to info@stockpinturas.com
- Subject: Return (#order number)
- Indicate the reason for the return
- Include the order number
- Attach images in case of defective product
- Once the return is approved, the corresponding exchange or refund will be processed
💰 Refunds
Refund period
Up to 14 calendar days from receipt of the returned product.
Refund amount
- The total purchase amount (product and shipping costs) will be refunded only when the return is not voluntary.
- For voluntary returns, shipping costs will not be refunded.
Refund conditions
- The product must be in perfect condition.
- It is not mandatory to keep the original packaging, although its absence may imply a depreciation of the amount to be refunded.
❓ Frequently Asked Questions
How long will my order take?
The customer will receive a tracking link by email. The delivery time will depend on the selected shipping method, product availability, and correct payment confirmation. Most orders are prepared and dispatched on the same business day if placed before 13:00h.
About the product
Bloquea la humedad residual antes de nivelar
ARDEX DPM 1C es una resina epoxi bicomponente sin disolventes que actúa como barrera de vapor y bloqueante de la humedad residual antes de aplicar morteros autonivelantes ARDEX. Se aplica en una sola capa sobre soportes con hasta un 98 % de humedad relativa, también sobre recrecidos, anhidrita y suelo radiante. Certificado UNE EN 1504-2.
VIGILA EL TIEMPO DE MEZCLA: la mezcla solo se trabaja unos 20 minutos a +20 °C: prepara el soporte y las herramientas antes de mezclar A y B. Para mejorar el agarre de autonivelantes cementosos, ARDEX indica sembrar árido de sílice ARDEX ARISIL sobre sus resinas epoxi; aspira el sobrante una vez curada.
Por qué elegir ARDEX DPM 1C
- ✓ Supresión eficaz de la humedad en soportes de hasta 98 % HR.
- ✓ Una sola capa con llana dentada y rodillo.
- ✓ Sin disolventes y con alta adherencia.
- ✓ Resistencia química.
- ✓ Válido sobre recrecidos, anhidrita y calefacción radiante.
Ficha técnica
| Tipo | Resina epoxi bicomponente sin disolventes |
| Norma | UNE EN 1504-2 |
| Humedad máxima del soporte | Hasta 98 % HR |
| Proporción de mezcla | A : B = 3,45 : 1 en peso (conjunto predosificado) |
| Vida de la mezcla | Aprox. 20 min a +20 °C |
| Recubrible / transitable | 6–8 h a +20 °C (máx. 36 h para la siguiente capa) |
| Temperatura de aplicación | +10 °C a +30 °C |
| Color | Gris metálico |
| Consumo | Aprox. 600 g/m² sobre soporte liso |
| Formato | Conjunto A+B predosificado |
| Conservación | 12 meses en envase original cerrado |
Cuánto material necesitas
kg = superficie (m²) × 0,6
Ejemplo: 25 m² de solera lisa con humedad necesitan unos 15 kg de resina mezclada (A+B).
Dónde se usa
Soportes con humedad residual que deben recibir morteros autonivelantes y revestimientos sensibles a la humedad: recrecidos de mortero, soleras con calefacción radiante y anhidrita, en obra nueva y rehabilitación.
Cómo se aplica
- Prepara el soporte: firme, limpio, sin lechadas ni partes sueltas.
- Mezcla los componentes A y B con varilla de espiral a velocidad lenta.
- Extiende una capa uniforme con llana dentada.
- Alisa las marcas con rodillo de pelo corto humedecido en la resina.
- Deja curar 6–8 horas (máximo 36 h) antes de aplicar el autonivelante.
¿Qué producto ARDEX necesitas?
¿Árido para espolvorear? — ARDEX ARISIL.
¿Autonivelante encima? — ARDEX ARDITEX NA o ARDEX ADICEM TR.
¿Humedad moderada con imprimación monocomponente? — ARDEX PU30.
Documentación oficial ARDEX
↓ Ficha técnica (PDF oficial ARDEX)
